Learn from your Customers
Unite with your Customers
Win and retain more Customers

Helping Innovators Create Winning Businesses

Our Purpose

DeltaNet Consultants exists to help innovators to create and build winning businesses. This site is intended to present a wide variety of services we offer to do that.

Our Core Beliefs

Cognitive consistency compels people to act in accordance with their beliefs. Doing something contrary to one's beliefs generates annoying feelings. Doing something that aligns with one's beliefs generates pleasant feelings. The result is a continual, subconscious adjustment of one's actions or beliefs, or both, to reduce the annoying feelings and increase the pleasant ones.

It is easier to change behaviors than beliefs. So the better one understands another's core beliefs, the better one can predict what they are likely to do in the future, and why. And the better you understand DeltaNet's core beliefs, the better you will understand how we have helped innovators create and grow their businesses in the past, and how we will continue to do that in the future.

You can learn about our core beliefs throughout this site. For example, when we describe a service we offer, please understand that it is created and delivered to harmonize with our core beliefs. And Our Core Beliefs describes them specifically.

Our Programs, Workshops, and Services

We hope you will find value in the descriptions of programs, workshops, and services presented on this site to help innovators create and build new businesses. But what is a business? Peter Drucker stated it clearly in his book, Management, "The ONLY purpose of a business is to create a customer...The customer defines the business". Our Programs, Workshops, and Services are the categories of our products that clients have chosen most often to help them to create customers and engage with them to help the customers to define their businesses—as prescribed by Dr. Drucker.

Think about that. Wouldn't it would be difficult to lose if you create plenty of customers and help them define your business?

Our Programs

In the opinions of our clients, our Programs are the most highly valued of our services. Our Programs are logical frameworks of all of the fundamentals that we apply. But no two Programs are the same. Each delivery has been tailored to the situation each client is facing and the aspirations each client values most highly.

Our Business Development Programs help clients create new businesses. That has been vital in large companies to offset the inevitable decline of their mature businesses. They have also helped startups and growth companies to create new customers and to help those customers to define their businesses.

Customer Relationship Development and Sales Channel Development are parts of our Business Development Programs. We often deliver them separately to help clients who do not need completely new businesses, but want to attract more customers to their current businesses.

Follow this link to learn more about our Programs.

Our Workshops

Our Workshops are comprised of a combination of training and practice. The training instills elements of knowledge, skills, and processes. The practice sessions, coached by DeltaNet, develop the ability to apply the knowledge, skills, and processes in their real work.

Think of a competitive athletic team. Most team members would say that they put far more time and effort into practice under the expertise of an effective coach than they do into locker room presentations of knowledge, skills, and processes. Practice moves those abstractions from the conscious mind into the unconscious mind, where they can be put to use without logical thought.

Follow this link to learn more about our Workshops.

Our Services

Our Services are designed from components of our Workshops and our Programs. They have helped clients to unite people around important initiatives in two ways. For example, we can conduct a workplace mediation to resolve existing conflicts that stand as a obstacle to business growth. We can also train people to conduct mediations on their own.

As voicing different views becomes more normal, skills and processes evolve to create richer, more multi-dimensional views of the situations the business is facing and of the potential courses of action that could be used to improve those situations.

Mediation skills and process are the keys to collaboration. They replace compliance and silos with creativity and cross-functional cooperation. But Mediation is only one of the many services we deliver to help client business to learn, unite, and win.

Follow this link to learn more about our most popular Services.

Contact Us

We welcome your questions, comments, and critiques